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Edited by Paaalaaace (06 Aug 2022 1.41am)

Same in Main stand block G - same season ticket for couple years, worked OK last year, I got to the ground at 18.00 (I saw there were trains cancelled out of Caterham so got the earlier train) I renewed my season ticket as soon as it was possible & paid in full so they have had my money since before the last game of the previous season, insert phone, no access (I Phone) told to go to the information desk who looked confused, then told to go to the reprint windows, about 10 windows only one of them open, queue about 15 long & getting longer by the minute, the queue isnt moving so we finally hear that the only printer is being worked on (reprint office in the PL with only one printer) eventually a computer guy emerges, printer now working, another window opens & the queue begins to move - I got into the stadium at 18.40, I couldnt help but think what happens to those that stopped on the way for a few beers & arrived at the stadium 20 minutes to KO -

Total shambles, I got in fine, but so many people’s tickets weren’t scanning!! I felt so sorry for the poor old boy in front of me trying to get in, he sits near us as well, he drives all the way up from Somerset on his own, his daughter had sorted his phone out for him, but I could see his ticket wasn’t even in his wallet, but he kept trying to poke it in the reader, the girl behind the jump didn’t have a clue.

Same here. QR code scanned but showed up as not bought or something like that. Managed to show multiple confirmations of bought ticket to the steward who in the end took a photo of it so he could send the information of the, by now, group of people in the same position to the club and he let us in.

The club spent all day putting out on their social channels how well their ops team had done because they'd painted the sodding cladding to match JD Sports but hadn't performed their basic function. It's a Premier League football club, no event space would ever get away with that sort of chaos (Stade de France example).

It was known ahead of time that there were issues, there was zero training given to any of the turnstile staff on what to do.

If I was Parish I'd be deeply concerned by the performance of the staff at the club.

26th January 2010 - Enter Administration
2nd May 2010 - D-Day 1 - Survival at Hillsborough
1st June 2010 - D-Day 2 - Survival at Lloyds
7th June 2010 - CPFC2010 exchange contracts.

I found this and went through it slowly as im a bit of an idiot with comps and phones but it worked ok for me last night

You will need your email account and password.
Go to the Palace app on your phone.
Click your initials top right of the home page.
Click my account.
Scroll down and click manage my account under quick links tickets and memberships.
Scroll to the top and click your name (top right) a drop down menu will appear.
Click season tickets .
Click the square box next on the left of your ticket and the add to mobile wallet icon will no longer be greyed out.
Click the add to mobile wallet icon. You will have to log in with the email account you used. In my case google mail, which I never use.
The wallet symbol appears at the top with an arrow.
Your ST will no longer be in expired passes.
Foot note. This may have happened because the old ST was in expired and got updated.

When you say ‘I found this’ don’t you mean your offspring found this?