I was told by the box office e-tickets would be emailed to season ticket holders due to covid.

Also that if you are not able to attend and want someone else to go in your place you have to email the box office with the details of the person attending also due to covid.

I'm so Palace I don't even know it

Does this also apply if you already have a season ticket card?

Having popped into Selhurst today, I can confirm none of the ticket desk staff in the shop know what’s happening either. They are still waiting to be told by those more important upstairs. Really poor bearing in mind it’s 10 days before the first home game and I’m sure a number of season tickets holders like me, will be on holiday and not in position to chase up next week.

All they would say is that an email will be sent out this week (same response as the last 3 weeks)

The recent email says that season ticket holders will be able to buy tickets for Brentford on Monday. I've already renewed my ST. I surely don't have to pay again? Or does this refer to additional tickets that ST holders might want? By the way, will we be in our usual seats? I think I know the answers, but anything that contains the words "Palace" and "tickets" should be treated with caution. Confusion is rarely far away.

Outrageous penny pinching chaos from Palace, and they want to blame it on coronavirus.
Just one week before the start of the season they invoke utter confusion.
Not all supporters have, or can afford smartphones and printers.
And how do kids get in, how do you by tickets for friends or family ?
For season tickets, cards are ideal, they don't have batteries that go flat, or screens that freeze, imagine the chaos at the turnstiles.
I lost all trust in the Palace ticket office after they sold me tickets for pre season games in a stand they subsequently decided shut, and they never even informed me.