Fair play to Amber Rudd for seemingly acting quickly to rectify this today but you have to ask serious questions of a department that can f*ck up quite this spectacularly. Particularly damning words from Rudd towards her own department, which just so happened to be run by Theresa May prior to that. Anyone know what happened to her?

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What has happened is an absolute disgrace. I’m not sure it is necessarily political but once the Tories became aware they should have reacted quicker.

We really are turning in to a pretty unpleasant nation.

Small details of official callousness are particularly upsetting. Judy Griffith, 63, who came from Barbados in 1963 when she was nine, had been trying to sort out her status for years, and queued for five hours in a Home Office processing centre on 27 December, to be told that, although officials believed her claim was valid, she was “not on the system”. She received a letter in January stating that new checks needed to be made, adding: “Please note it is no longer possible to make an enquiry in person. Please telephone the number on this letter in the first instance if you need to contact us.” There was no telephone number on the letter.

I think that part of the problem is that Home Office individuals view them as numbers and statistics and not as people

Whilst it should never have happened and it's good that she has put a stop on this, while providing cost free help to rectify it, would an ID card system not have resolved it? They always seem to be rejected on the basis that they'll be unfair to people who shouldn't actually be here.

The PM has also apologised now too.

At least it didn't stop David Lammy from letting facts get in the way of his indignation.

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Optimistic as ever

With Windrush,cannot imagine how under developed and quiet Croydon would be.

Who on earth would be helping to run our public services if it were not for Windrush??