I don't think they're making assumptions. I think they simply couldn't care less.

It all makes me feel sick when I think of those smarmy emails and letters about our "wonderful" supporters that we receive from Parish when it's season ticket renewal time. Go to hell, Parish.

I’ve become a senior season ticket holder this year and haven’t had an email yet with a ticket? I was expecting a new card with senior on it? I suppose I’m going to have to go over to the club and try and sort it out? I do have an iPhone so I’m hoping I can use that once I receive said email? Otherwise, I won’t be going this Saturday :-(

The club seem to have developed an uncanny nack of saying and doing things the are p’ing people off, me included.

I’ve been going since 1963 and starting to think I can live my life without all this crap. I hope we have an exciting season to keep me interested or I might be going shopping with her in doors next year.

Club must see how unpopular this idea is why would you want to upset your customers it don't make sense. They must realise there are fans from different groups who are not it savvy they are causing these fans unnecessary stress . Hopefully club see this and give a alternative option .

I feel as angry and resentful as anybody about the abrupt introduction of this policy. But am I the only one who has only just realised that Palace aren't alone in this? Liverpool and Manchester United, for example, are doing the same. So that weakens our position in relation to appealing to Parish's better nature and good sense (!!). But if I understand United's online "Season Ticket Hub" correctly, their "Print at Home PDF" can either be printed off for each game or printed off once and used like a season ticket. They even suggest that people who wish to do this get their PDF laminated to guard against wear and tear. That sounds all right doesn't it?

In case I didn't make it clear, no smartphone is required under United's system.