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Originally posted by Spiderman
I have called the box office several times recently trying to establish why I have not been credited with any loyalty points this season. I did not realise they use a premium rate line so be aware Why not use the Main Switchboard Number, i do, i just mumble something bout call being cut off, or cant hear a thing & sometimes, my mobile provider has blocked ALL premium rat numbers.
This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise. |
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Originally posted by JRW2
. Go into ‘personal details’ in your ticket section and it gives you a link to click on which brings up the games individually to make your request
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Originally posted by monkey
Go into ‘personal details’ in your ticket section and it gives you a link to click on which brings up the games individually to make your request Thanks. I'll try again later.
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You have to click on each game individually then click whic option you prefer? so 4 times ticket credit in ny case.
TaxiMark |
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Despite Monkey's help a few days ago, I was unable to claim my refund in the way recommended in the email we received. But I've now found out there's a far easier and quicker way: Go into tickets.cpfc.co.uk Click on your name at the top of the page Click on Personal Details Click on here, top right on the screen Select options and provide bank details
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Originally posted by cols123
Just spent best part of two hours finalising 2 season ticket credits and like the earlier contributor have been short changed based on the 19 v 17 game division error made by the club.
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Originally posted by Runningman
So they’ve nicked £40 off me !! I have 2 adults and one toddler so about £90 in all if I don’t get to any games. Update Edited by Runningman (26 Nov 2020 4.15pm) Edited by Runningman (26 Nov 2020 4.32pm) Just spent best part of two hours finalising 2 season ticket credits and like you have been short changed based on the 19 v 17 game division error made by the club.
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Something is afoot, i was contacted last week regarding rebates for the last ten games that are owed, i opted to leave it as credit against next season, however this contact is not via the box office, i have an account manager at cpfc, it was him who i spoke to, fairly certain he said prices would remain the same for next year, i would be surprised if they were not
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I think you will find that the season tickets were based on 17 games not 19[ quote=Faversham Eagle;3615744] Just spent best part of two hours finalising 2 season ticket credits and like you have been short changed based on the 19 v 17 game division error made by the club.
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Am sure I saw they'd been frozen for next season so in theory those who put this season ticket games to ticket credits for next season should have accrued the exact amount needed? Unless you were lucky to be one of the 2k who got to the Spurs game or the possible Arsenal game if permitted then you'd be slightly short.
TaxiMark |
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Originally posted by Barcelona Based Fan
Am sure I saw they'd been frozen for next season so in theory those who put this season ticket games to ticket credits for next season should have accrued the exact amount needed? Unless you were lucky to be one of the 2k who got to the Spurs game or the possible Arsenal game if permitted then you'd be slightly short. Not quite, as stated earlier, present season was for 17 games, this coming year will be for 19, bit confusing but the season ending May 20 we were in lockdown for last two games so we started off season 20/21 with credit for those two games, so charged for 17 of current season, of which i never made a game, those who did will obviously not be credited
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Does anyone have the ST price list please as I want to check the rebate amounts as I think I am also in the pay for 19 tickets and get a rebate for 17 situation? I have searched the CPFC website but cannot find this... Thanks
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