Thank you for the update.

There has been a number of questions on this thread probably due to the closure/transition not being handled or communicated very clearly i.e. CPST posting current meeting minutes with the club and nothing on the website of a closure, yet a thread here saying they were closed.

Your post copled with a notice on the CPST website seems to have clarified.

CPISA held it's first meeting with the club yesterday. We discussed in detail answers, reply's, queries and questions that were forthcoming from the CPISA recent survey that was circulated to our members a few weeks ago, together with other current supporter lead issues.
Both parties found the meeting extremely beneficial and the minutes will be issued shortly and posted on the CPISA website.
If you wish to view them.
Crystal Palace Independent Supporters Association is free to join.
at

[Link]

Hi
I’m really sorry if you didn’t get the chance to complete the survey, it was sent out on
25th November to all subscribers and I had confirmation that it had been delivered to everyone with no bounces. I then also sent it to everyone who subscribed between then and 3rd December If you have subscribed, it may have gone into your junk mail so might be worth looking and if so make us a safe sender so you don’t miss out on future emails.

As we’ve presented the findings it’s a bit late for this one. We’ll do other surveys in the future and there’ll be other opportunities for engagement, including the AGM and quarterly meetings. I’ll arrange to send a report on the first survey to members on the mailing list in due course as well as posting results on the website.

I’m also going to be in touch with some of the survey respondents whose comments we discussed in the club meeting either with feedback or to ask permission to forward their details to individuals at the club who have agreed to help them.

All in all it was a very positive meeting with the club, we’d planned for and a hour and half but in the end it went on for 3 hours and we met with 6 people all of whom were really helpful. We have agreed to meet monthly so if there are issues you want us to raise, you can always email us info@cpisa.co.uk. Hope that helps

Edited by Hazbaz (21 Dec 2023 11.19pm)

Really enjoyed the read - well done guys, can certainly relate to a lot of the comments on the report -

One additional pet hate of mine is that if you frequent the bar during the game (I often nip down a few minutes early at half time to avoid the worst of the queue) the live game that is being shown on the TV in the bar gets interrupted by adverts - why cant the adverts be scheduled at half time ?

We have today published the notes of our recent meeting with CPFC on our website [Link]
We used our first member survey as a broad agenda for the meeting and were able to discuss many of the issues and comments raised.

You can find the survey overview here
[Link]

We were pleased to say that we were able to resolve a number of issues for individuals and to put the club in touch with others for a further discussion and resolution and they should be hearing from the club shortly.
Our next meeting with the club will be held on 6th February. We have already been contacted with a number of issues that we have either been asked to raise for action or for more information but please do get in touch if there is anything that you would like us to take up on your behalf.
Our Annual General Meeting has been arranged, we are just waiting for confirmation of the keynote speaker and we will then let everyone know the details and how to attend.
We would love to see as many people there as possible as we have information to give you as well as some committee roles to fill. So if you’re interested in getting involved please look out for more info.

Selhurst Station-Just wanted to let people know that after an email we received, we contacted the club relating to issues at Selhurst station post match, where only one of the front entrances has been open and there have been concerns about queue jumping and crushes, to ask them to take this up. The reply is posted below.

”The Club along with the Police and Council have been discussing this issue with Selhurst station at Safety Advisory Group meetings for some time.

Following a formal complaint made to the management team at the station and British Transport Police by a supporter, I was emailed by the station management team in January to say that they are reviewing how the station is managing the situation post-match and would feedback to me once they had observed some fixtures. I have not heard back from them, but I will contact them to say that we have had some more supporters raise their concerns and have they reviewed their operation and found a solution.

Once they have replied, I will let you know their response. We have another Safety Advisory Group meeting in March and I will make sure this issues is on the agenda once again”.

The CPISA team will continue to monitor and push for improvements. We also have a rep at the Safety Advisory Group so we can also ensure this stays on the agenda there.

If you have any concerns about any aspect of your matchday experience or safety please do get in touch at [Link] and we’ll ensure these are fedback to the right people at the club and we’ll stay with it to get improvements.