**Update**

I escalated the matter with PayPal. They contacted Declansmith and gave him 10 days to reply to my concerns in an effort to have both parties come to a mutual resolution.

He failed to reply by their deadline and as a result they refunded my payment.

Mate
I think you are doing the HOL boys that sell tickets a bit of an injustice here.
I have sold tickets on here and also bought tickets from other HOLers with no problem.
I always make sure that the tickets that I sell also go to palace fans and also at face value and that also includes cup final tickets.
If a game is rearranged then there is no problem with getting your money back but if you change your mind and you can’t go for whatever reason we’ll that is down to the buyer.
I live in Southampton and travel up quite a bit but the games I can’t make due to shift work I sell on to other palace fans that need extra tickets.
To say HOLers are unreliable is a bit strong mate

Definitely had not seen it until you pointed it. Thank you sir!

This thread is a shambles from start to finish. The bloke is clearly a tout and you're complaining he's a bit sketchy? Who'd have thought?
Like trying to take a drug dealer to court for selling you persil. You do realise that the resale of football tickets, unlike any other sport or entertainment event is illegal under UK law?

At the very worst you broke the law and got done over, put it done to experience and move on.

Secondly, it's you who couldn't make the fixture ffs, if you'd bought it through the box office you wouldn't have got a refund. Declan's only error was not telling you "Sorry, no refunds" from the beginning.
Thirdly, imagine airing all this in public, like you're trying to humiliate the bloke by sharing personal details of his financial situation and his Mrs' email address. Over fifty quid? Reflects on the sort of person you are, surprised the mods didn't have the decency to edit it in the interest of 'two sides to every story'

Lastly, well done for terminating a clearly legitimate ticket source for many people on here. Like f*** is he going to show his face on here again.

First time I'd seen it Dave and there's absolutely nothing confrontational about my post, you just don't like the content.

If the chap's been banned and had no opportunity to reply with his version, why publish it at all as it's supposedly a warning against doing business with him? His wife's email remains in the public domain so you might want to review that in the interest of fairness, just a polite suggestion.

As for matters that don't concern me, threatening someone with a ban for interacting on an open members' forum seems slightly counter intuitive, but there you go.

Be that as it may, I stand by the original post. As he was probably loaning a season ticket based on what others have said, I'm not sure what the merit would be in sending a season ticket to Canada for a game that the buyer can't attend, for it to them (hopefully) be sent back again.
Also, we don't know whether Declan was out of pocket himself. He might have laid out for the ticket and not had chance to shift it on.

If there's a date change and the buyer can't make it, I don't know of any instance where the liability falls to the seller.

PayPal gave his money back, Declan has probably been banned from PayPal, had his personal details including an email address advertised and been banned from this site. Others who have bought tickets from him who wouldn't usually have access to palace games now have an avenue shut off

Seems like a proportionate solution...