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Spiderman Horsham 09 Sep 21 6.25pm | |
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Originally posted by kennybrowns leftfoot
I've literally just received this in an email from the Box Office... We are really sorry to inform you that we have encountered technical issues delivering your Mobile Season Ticket to you. Rest assured, we have made alternative arrangements for you whilst we work to resolve the issue. For the Spurs game on Saturday, we will issue you with an e-ticket which will follow this email. We are doing everything we can to resolve the issue in time for the next home match against Brighton. Thank you so much for your continued support, and please accept our apologies for the issue. We will be in touch following the Spurs game. The Box Office team. So the fiasco goes on. I'm one of those with a season ticket and membership. They've just emailed me the tickets for the Spurs game as an e-ticket.... Anyone else had this?? Edited by kennybrowns leftfoot (09 Sep 2021 6.12pm) Yep just received the same. Farcical
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Therealeaglestilidie 09 Sep 21 6.27pm | |
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Originally posted by SW19 CPFC
Alternatively give your login details to the other two, if they have phones and the app they can login to your account and download the ticket they need. They can then log back in with their own details as before, season stays on the phone separate to the app. Temp hack but less faff in the long run. Great idea, thanks.
I'm so Palace I don't even know it |
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pieceofcake Cell 36,HMP Albany 09 Sep 21 6.30pm | |
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Originally posted by esox lucius
This is absolutely ridiculous, I’ve been going since 1963, I think I’ll just call it a day, wonder if I can get a refund for my season ticket. I wonder if CPFC have left themselves open to legal action citing breach of contract. No mention of any of this was mentioned when I renewed my ST.
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pieceofcake Cell 36,HMP Albany 09 Sep 21 6.44pm | |
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Originally posted by SW19 CPFC
The point of it is part PL requirement, part cost-saving (long term, less staff required to manage ticketing, for example), part cost reduction, part inevitable technological change and automation. The direction of travel is the direction of travel. Contactless has been mainstream for years in multiple industries... not sure why anyone would think football and events in general would simply remain the same... But...wasn't the ST card contactless?
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Charlie Croker Hampshire 09 Sep 21 6.52pm | |
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Originally posted by cpvoice
My son (on Samsung) was receiving the "cannot be saved to this device" message so changed to Chrome BUT also had to download Google Pay. “Technology is always a two-edged sword. It will bring in many benefits, but also many disasters.” Alan Moore.
“My experience of life is that it is not divided up into genres; it’s a horrifying, romantic, tragic, comical, science-fiction cowboy detective novel. You know, with a bit of pornography if you’re lucky." |
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Spiderman Horsham 09 Sep 21 6.52pm | |
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Originally posted by pieceofcake
I wonder if CPFC have left themselves open to legal action citing breach of contract. No mention of any of this was mentioned when I renewed my ST. Looks like Supporters Trust had a meeting scheduled with the club at 12.30. Club cancelled it!
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Ginger Pubic Wig Wickham de L'Ouest 09 Sep 21 9.18pm | |
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Has anyone who's a parent of an under 16 had their kid's ticket come through? My lad's match day ticket hasn't turned up yet, and nor have my pal's kids' tickets.
If you want to live in a world full of kindness, respect and love, try to show these qualities. |
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Paaalaaace Croydon 09 Sep 21 9.47pm | |
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DIABOLICAL.....VERY ANGRY with the club. OK....Am sorted for Saturday with my season ticket and my dads who is in his Eighties. I have been dealing with all the tickets for myself and Dad for about the last 10 years and how it used to work was OK. No idea how to re assign the season ticket once on Google Pay if either or both of us cant go. Anybody got any ideas? But still TOTALLY DIABOLICAL
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kev64 Cambs 09 Sep 21 10.51pm | |
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Seems a bit of a p up in a brewery .. and more pot luck rather than a fully functional system in place. Im one of the fortunate people where it worked fine and straight into my Apple Wallet , god bless the I phone .. But why just not offer the option of just using your old ST as per the last several seasons ? All contactless no dramas .. Finally p poor coms ref the ticket for Saturday from the club ..
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doombear Too far from Selhurst Park 09 Sep 21 10.53pm | |
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Originally posted by kennybrowns leftfoot
I've literally just received this in an email from the Box Office... We are really sorry to inform you that we have encountered technical issues delivering your Mobile Season Ticket to you. Rest assured, we have made alternative arrangements for you whilst we work to resolve the issue. For the Spurs game on Saturday, we will issue you with an e-ticket which will follow this email. We are doing everything we can to resolve the issue in time for the next home match against Brighton. Thank you so much for your continued support, and please accept our apologies for the issue. We will be in touch following the Spurs game. The Box Office team. So the fiasco goes on. I'm one of those with a season ticket and membership. They've just emailed me the tickets for the Spurs game as an e-ticket.... Anyone else had this?? Edited by kennybrowns leftfoot (09 Sep 2021 6.12pm)
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SW19 CPFC Addiscombe West 09 Sep 21 11.41pm | |
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Originally posted by Spiderman
Looks like Supporters Trust had a meeting scheduled with the club at 12.30. Club cancelled it! Surely they’ve only breached T&Cs if no alternative method of attending the game (eg e ticket) is provided. From anecdotes on here there are alternative methods, albeit a pain in the arse and requiring an hour on the phone. Also at what point do the T&Cs change based on the PL? Are the T&Cs exclusively with the club or a proxy for the PL terms? Essentially if the only way you can get in is via smartphone, then sure, that probably breaks some sort of legals. But offering backup alternates such as e-tickets probably negates that
Did you know? 98.0000001% of people are morons. |
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SW19 CPFC Addiscombe West 09 Sep 21 11.44pm | |
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Originally posted by pieceofcake
But...wasn't the ST card contactless? *contactless via mobile or A N Other digital device My general point is the unstoppable direction of travel (and this train left the station years ago) is to cardless, paperless, digital device centred contactless. For everything. But it’s important to transition properly, sure.
Did you know? 98.0000001% of people are morons. |
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