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NFC Tickets

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The groover Flag Danbury 28 Oct 22 8.56am Send a Private Message to The groover Add The groover as a friend

Originally posted by martin2412

Just checked mine and it still has the Wolves ticket on it.

You say you were trying to load the Southampton ticket. How do you do that ? I thought they just load automatically (they have for every game since this system was introduced last season).

Edited by martin2412 (27 Oct 2022 9.09pm)

Yes that's the theory!

Mine have failed to load 50% of the time.

I've had to email the box office repeatedly.

It doesn't seem to play very well with Androids.

I tried all the things they suggested but the only thing that worked was something I tried myself. un-installing wallet and reinstalling it.

But that is doing zip this time.

The instructions they give.

Close and reopen wallet - never worked.
Go to the Palace app on your phone and re-download your ticket. - Previously always said ticket already loaded. Now comes up with communication error.
Go to the palace website and do the same. - Same error.

I'm now waiting for another reply from them as I have 3 tickets all with the Wolves game!

 

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samprior Flag Hamburg 28 Oct 22 11.57am Send a Private Message to samprior Add samprior as a friend

I called the box office today and they sent me a pdf version in 5mins. Said they'd had loads of callers with the same problem. Hope it sorts itself out for you.

Modern technology... faster, smoother, easier!!!

 

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The groover Flag Danbury 28 Oct 22 3.17pm Send a Private Message to The groover Add The groover as a friend

I've emailed. No reply.

 

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Lal Flag Thornton Heath 28 Oct 22 3.44pm Send a Private Message to Lal Add Lal as a friend

I was told they update the match a few hours before kick off! By rights it should be updated the day before not a few hours. Honestly this system is terrible we pay so much for poor service.

 

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The groover Flag Danbury 28 Oct 22 6.43pm Send a Private Message to The groover Add The groover as a friend

Its just the QR code that gets updated 2 hrs before the game.

The ticket should be updated 48hrs before.

They sent me an email link to click on from the phone and it worked.

the question is why are we 12 games in to the season and still having to muck around.

A lot of Android users are going to be turned away from the turn stiles tomorrow.

They have been sending out links all day! I got mine at 16:50!

 

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Lal Flag Thornton Heath 28 Oct 22 6.49pm Send a Private Message to Lal Add Lal as a friend

I not got nothing and am Android using. Against Villa and Brentford l had to queue up top of the Holmesdale to get a paper ticket. I be fuming if l have to do that tomorrow. I check the QR code if it's different then l may have a chance of getting in without any problems. If it's still has Wolves am getting ticket to get in.

 

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kenners46 Flag sydenham village 29 Oct 22 11.53am Send a Private Message to kenners46 Add kenners46 as a friend

I just went up to the ticket office and said my season ticket is still showing Wolves, so she just printed me out a ticket...suggest if anyone's is still showing Wolves leave a bit earlier and mooch to the ticket office

 

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Lal Flag Thornton Heath 29 Oct 22 12.23pm Send a Private Message to Lal Add Lal as a friend

Thanks l be doing that this afternoon.

 

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Dubai Eagle Flag 29 Oct 22 12.44pm Send a Private Message to Dubai Eagle Add Dubai Eagle as a friend

I got IPhone, ticket normally automatically updates, it hasn't this time, but just refreshed the page & it now updated to show Southampton - Just a tip in case it works & saves anyone the extra queue before the game -

 

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Cabaye_of_the_tiger Flag 08 Nov 22 12.49pm Send a Private Message to Cabaye_of_the_tiger Add Cabaye_of_the_tiger as a friend

Hi all - Desperately after 1 for NF for my Son please?? i have Paypal and all that jazz..

 


Season Ticket holder for 28 years.

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