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Loyalty points disappearing!
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 ACL.Soccer  19 Oct 21 1.16pm |
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Anyone had their Loyalty points restored yet?
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| Dexs Central London 01 Nov 21 10.49pm |
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Has anyone had this sorted? I'm still missing thousands.
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| ACL.Soccer 02 Nov 21 10.07am |
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Originally posted by Dexs
Has anyone had this sorted? I'm still missing thousands. We got 500 back but still 500 or so missing ....
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| Barcelona Based Fan No longer Barcelona, now living in... 05 Nov 21 3.52pm |
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Yep 500 back for some reason but I cant find where to see points allocated like before?
TaxiMark |
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| gerry theagle newbury 05 Nov 21 3.58pm |
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Initially lost approx 500, now back in account.
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| kennybrowns leftfoot Reigate 05 Nov 21 4.52pm |
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I'm now showing 620 in my account but I'm missing around 2700... I've emailed them twice about it.. I'm still waiting for a reply to my email from 17 days ago.... To say the administrative side of CPFC is a joke is putting it mildly.
Don't waste your time with jealousy. Sometimes your ahead, sometimes your behind, the race is long. But in the end it's only with yourself!! |
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| herefordeagle Hereford 16 Nov 21 3.55pm |
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Noticed yesterday that I'm suddenly a couple of thousand down Edited by herefordeagle (16 Nov 2021 3.55pm)
"It's ok postman , he'll lick you to death" "That isn't really that comforting , I still end up dead !!" |
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| Devon Eagle Plymouth 24 Dec 21 1.37pm |
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Appears to have been resolved. Mine is now correct.
I am ready, are you? Sheffield here we come. |
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| herefordeagle Hereford 25 Dec 21 10.41pm |
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Yes, resolved here too
"It's ok postman , he'll lick you to death" "That isn't really that comforting , I still end up dead !!" |
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| Spiderman Horsham 06 Feb 22 3.09pm |
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Originally posted by Spiderman
Am I being thick? ( I know) but where on the ticket section does it show loyalty points, can only see them on the home page I have been looking at my account. Next to season ticket my loyalty points show 5700. Next to my Gold membership loyalty points are shown as 4300.
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| Gribbo Bromley 06 Feb 22 5.33pm |
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Yes there is a reason for this. Palace's administrative capabilities are pants - always have been, always will. Whilst looking for the lost points, fixing the problem of associating points with matchday purchases on the concourse, being able to view friends and familily points totals on one account, perhaps you could update us on the position regarding the new stand application, following the 4-year annivesary of publishing fancy architectural images. Does the same person deal with both issues, or is an employee specifically employed to manage each area?
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