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New ticketing system using mobiles

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Lal Flag Thornton Heath 09 Sep 21 8.38am Send a Private Message to Lal Add Lal as a friend

I just checked this morning in my app wallet and still not there l even tried to save to G Pay and a error page came up.

 
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peterg Flag Anerley 09 Sep 21 8.44am Send a Private Message to peterg Add peterg as a friend

Here's a new one. When I went to the Wallet it said: Redeem a ticket. I clicked on that and it said Enter the 6 digit code you were sent.
Guess what: I have not been sent any code, 6 digits or otherwise.
This farce goes on.

 

The right place at the right time
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peterg Flag Anerley 09 Sep 21 8.53am Send a Private Message to peterg Add peterg as a friend

Here's the next f*ck-up. I found the wallet which shows two of our family's three season tickets. But these two tickets show the same seat number.
I saved them to Googlepay but can't see how to display both of them. So when I get to the turnstile, do I have to go through this laborious process twice?
And anyway, where's our third ticket?

Edited by peterg (09 Sep 2021 8.54am)

 

The right place at the right time
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martin2412 Flag Living The Dream 09 Sep 21 9.01am Send a Private Message to martin2412 Add martin2412 as a friend

Here's what I got. Feckin sick of this

Screenshot_20210909_085800_com.android.chrome.jpg Attachment: Screenshot_20210909_085800_com.android.chrome.jpg (125.72Kb)

 
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WJK1960 Flag 09 Sep 21 9.28am Send a Private Message to WJK1960 Add WJK1960 as a friend

I have a different problem...
Unable to go on Saturday so daughter plans to use my ticket. I can access the Season ticket on the App and having downloaded Gpay I can access the QR code.So all good so far.
But when I attempt to take a screenshot I get the message "screenshot not allowed due to security policy". So I cannot transfer the ticket to my daughter to attend the game.

 
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eric youngs headband Flag amersham 09 Sep 21 9.37am Send a Private Message to eric youngs headband Add eric youngs headband as a friend

Ive just spoken to the box office. Some people have STs set up and some dont and it is luck of the draw - I have none yet...

Apparently we will all have them by friday or if not we will be issues paper tickets..

Lets see what happens.

 

4 playoff finals, Claridge, Hopkin, Shipperley, Phillips....

Life's never dull!
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topcat Flag Holmesdale / Surbiton 09 Sep 21 9.48am Send a Private Message to topcat Add topcat as a friend

Originally posted by WJK1960

I have a different problem...
Unable to go on Saturday so daughter plans to use my ticket. I can access the Season ticket on the App and having downloaded Gpay I can access the QR code.So all good so far.
But when I attempt to take a screenshot I get the message "screenshot not allowed due to security policy". So I cannot transfer the ticket to my daughter to attend the game.

Getting through to the box-office wont be easy but you could phone or email them and ask for an e-ticket.

We all do it but I think that sharing tickets is against the terms and conditions so it's possible they may refuse.

 

It's 106 miles to Chicago, we got a full tank of gas, half a pack of cigarettes, it's dark... and we're wearing sunglasses.
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bifffabazz Flag Highworth, Wiltshire 09 Sep 21 9.51am Send a Private Message to bifffabazz Add bifffabazz as a friend

Originally posted by Gregsy

My season ticket is there but when I try and add it to google pay it simply says This item cannot be saved on this device (Samsung Galaxy S9+)


Same here (Samsung S10e)

And what about the other three members of my family whose tickets I I administrate?

This is well beyond a joke. Criminally.

Saturday's game is a 12.30pm kick off. I'm travelling from Wiltshire. Exactly what stupid o'clock do they want me to leave home to queue at the B.O?

 

Spirit of 1974
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bifffabazz Flag Highworth, Wiltshire 09 Sep 21 9.56am Send a Private Message to bifffabazz Add bifffabazz as a friend

Originally posted by WJK1960

I have a different problem...
Unable to go on Saturday so daughter plans to use my ticket. I can access the Season ticket on the App and having downloaded Gpay I can access the QR code.So all good so far.
But when I attempt to take a screenshot I get the message "screenshot not allowed due to security policy". So I cannot transfer the ticket to my daughter to attend the game.


A suggestion: maybe get someone else to take a photo of the QR code?

But oh my days, what a disaster this all is.

 

Spirit of 1974
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eritheagle Flag Erith 09 Sep 21 10.05am Send a Private Message to eritheagle Add eritheagle as a friend

Box Office know that I haven't got a Smart phone but I still haven't received an email etc telling me how i get into the game on Saturday!

I'm so happy that I am on holiday and can't attend otherwise I'd be making myself ill with stress over this!

It's an utter shambles and I just hope they have something in place by the time of the Br*ght*n game.

 
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Epsom Eagle Flag 10 miles from Selhurst 09 Sep 21 10.11am Send a Private Message to Epsom Eagle Add Epsom Eagle as a friend

Info for anyone having trouble on Android especially Samsung (which I have).

You must have the latest CPFC App installed on your phone which was posted on the CPFC website on 2 September under the News section.
Once logged in do the following.
Click on your initials top right.
My Account.
More... bottom left.
Tickets.
Access Fan Wallet.
Season Ticket.
Save to Phone.

You must also have Chrome set as your default browser and not Samsung Internet.
To change go to Settings > Apps > Samsung Internet > Browser App > Chrome.
Terrible info from the club and believe me I'm awful with modern day technology, so if I can do it, anyone can, good luck.

 
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gambler Flag Kent 09 Sep 21 10.18am Send a Private Message to gambler Add gambler as a friend

Think the majority of us will not be in our seats by kick off. I predict a riot.

 
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