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New ticketing system using mobiles
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 Charlie Croker  Hampshire 02 Sep 21 11.57am |
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Anyone else receive another email from the club about the Brentford game rather than the upcoming Spurs one? Emailed the Box office and received: "This email has been sent by mistake by our third-party provider, our HR department has been made aware of this and are investigating the matter. I hope it's sent well before the Spurs game, just to allow everyone to sort themselves out/download/print as necessary . . .
“My experience of life is that it is not divided up into genres; it’s a horrifying, romantic, tragic, comical, science-fiction cowboy detective novel. You know, with a bit of pornography if you’re lucky." |
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BlueJay  UK 02 Sep 21 12.51pm |
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Originally posted by Charlie Croker
Anyone else receive another email from the club about the Brentford game rather than the upcoming Spurs one? Emailed the Box office and received: "This email has been sent by mistake by our third-party provider, our HR department has been made aware of this and are investigating the matter. I hope it's sent well before the Spurs game, just to allow everyone to sort themselves out/download/print as necessary . . . It doesn't exactly fill you with confidence. Amateur hour at times.
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| esox lucius Deal 02 Sep 21 1.13pm |
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Originally posted by Charlie Croker
Anyone else receive another email from the club about the Brentford game rather than the upcoming Spurs one? Emailed the Box office and received: "This email has been sent by mistake by our third-party provider, our HR department has been made aware of this and are investigating the matter. I hope it's sent well before the Spurs game, just to allow everyone to sort themselves out/download/print as necessary . . . I received that email, I thought it must be my season ticket and spent about 5 minutes looking for it. The club just seem to balls everything up lately.
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| bicycle repair man 02 Sep 21 4.45pm |
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what an absolute shambles.
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| peterg Anerley 05 Sep 21 12.26pm |
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Originally posted by bicycle repair man
I hope the club get to see your message. All true. You forget to charge the phone, or run out of juice, or can't get a signal, or there's a software problem. The switch to mobiles showed a pathetic trust in new technology. Using your plastic card was so simple - evidently too simple for someone. I suspect using mobiles is also about collecting data on us for marketing and other purposes too. Do we trust them on this? (Answer: no)
The right place at the right time |
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| Fatherken 05 Sep 21 1.54pm |
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No
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| Apostle Croydon 06 Sep 21 11.49pm |
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What about all the elderly and disabled fans who have no e-mail or smartphones and to be fair do not know anything about these because they lack the capacity.
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| Helmet46 Croydon 07 Sep 21 6.20am |
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I’ve received nothing for the Spurs game. No email, no season ticket -sweet fa.
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| Barcelona Based Fan No longer Barcelona, now living in... 07 Sep 21 6.32am |
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Originally posted by Apostle
What about all the elderly and disabled fans who have no e-mail or smartphones and to be fair do not know anything about these because they lack the capacity.
TaxiMark |
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| Charlie Croker Hampshire 07 Sep 21 11.31am |
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Originally posted by Helmet46
I’ve received nothing for the Spurs game. No email, no season ticket -sweet fa. I chased the box office yesterday and received the following: "All season ticket holders will be sent an email within the next few days regarding how they will be entering the ground this weekend and this will include the downloadable ticket also. It will either be an e-ticket similar to the Brentford fixture, or it will be a digital season ticket that you will download to your mobile wallet and scan at the turnstiles every home match. An update should be sent out to you by Wednesday, so please look out for this email." Not much use for those without a smart phone or access to a printer - and it's laughable how late in the day they are doing this.
“My experience of life is that it is not divided up into genres; it’s a horrifying, romantic, tragic, comical, science-fiction cowboy detective novel. You know, with a bit of pornography if you’re lucky." |
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| gerry theagle newbury 07 Sep 21 12.45pm |
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Absolutely ridiculous, this should have been sorted by now, the way it's going there is going to be chaos at the turnstiles on Saturday.
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| bicycle repair man 07 Sep 21 1.10pm |
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They'll send us an email in the next few days ?
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