Legal advice / opinions please.

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Legal advice / opinions please.

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kingdowieonthewall Sussex, ex-Cronx. 20 Jul 22 10.17am
try to cut a long story short here, so here goes.. Just before the initial covid lockdown we made the final payment on a villa, 2 weeks holiday. we booked villa, flights seperate so no ABTA cover there. anyway once the covid hoohaa had blown over & travel possible our villa was no longer available, so with very few choices with all & sundry going on holiday we booked another that was about £600 less. they (Solmar villas) are refusing point blank to refund balance (even though in my view we've played ball and accepted a differnt villa) theyve offered a credit until end next year but we dont go on holiday every year, as im self employed it can vary from a couple of times in 1 year then nothing for 5 years. Also we've had a look and little is available anyway. I'm going to speak to solicitor anyway but wondered if anybody else has 1st hand knowledge / similar experience? KD. Kids,tired of being bothered by your pesky parents? Then leave home, get a job & pay your own bills, while you still know everything.
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kingdowieonthewall

Sussex, ex-Cronx. 20 Jul 22 10.17am

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try to cut a long story short here, so here goes..
Just before the initial covid lockdown we made the final payment on a villa, 2 weeks holiday.
we booked villa, flights seperate so no ABTA cover there.
anyway once the covid hoohaa had blown over & travel possible our villa was no longer available, so with very few choices with all & sundry going on holiday we booked another that was about £600 less.
they (Solmar villas) are refusing point blank to refund balance (even though in my view we've played ball and accepted a differnt villa)
theyve offered a credit until end next year but we dont go on holiday every year, as im self employed it can vary from a couple of times in 1 year then nothing for 5 years.
Also we've had a look and little is available anyway.
I'm going to speak to solicitor anyway but wondered if anybody else has 1st hand knowledge / similar experience?
KD.

Kids,tired of being bothered by your pesky parents?
Then leave home, get a job & pay your own bills, while you still know everything.

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cryrst The garden of England 20 Jul 22 10.44am
Originally posted by kingdowieonthewall try to cut a long story short here, so here goes.. Just before the initial covid lockdown we made the final payment on a villa, 2 weeks holiday. we booked villa, flights seperate so no ABTA cover there. anyway once the covid hoohaa had blown over & travel possible our villa was no longer available, so with very few choices with all & sundry going on holiday we booked another that was about £600 less. they (Solmar villas) are refusing point blank to refund balance (even though in my view we've played ball and accepted a differnt villa) theyve offered a credit until end next year but we dont go on holiday every year, as im self employed it can vary from a couple of times in 1 year then nothing for 5 years. Also we've had a look and little is available anyway. I'm going to speak to solicitor anyway but wondered if anybody else has 1st hand knowledge / similar experience? KD. Maybe ask if the credit can be transferred to friends or sold on. The company won’t lose and you can get most of your dough back. I’m sure if they agree you could go on face book and sell it for say £500. Then someone is saving a ton and you get most of it back. Solicitor will cost you a lot more as small print might come into play. These guys arnt doing their first rodeo
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cryrst

The garden of England 20 Jul 22 10.44am

Originally posted by kingdowieonthewall

Maybe ask if the credit can be transferred to friends or sold on. The company won’t lose and you can get most of your dough back. I’m sure if they agree you could go on face book and sell it for say £500. Then someone is saving a ton and you get most of it back. Solicitor will cost you a lot more as small print might come into play. These guys arnt doing their first rodeo

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Forest Hillbilly in a hidey-hole 20 Jul 22 10.56am
There's only two viable solutions to disputes. 1. Sainsbury's car park 2. A van with some boys I disengage, I turn the page.
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Forest Hillbilly

in a hidey-hole 20 Jul 22 10.56am

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There's only two viable solutions to disputes.

1. Sainsbury's car park

2. A van with some boys

I disengage, I turn the page.

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cryrst The garden of England 20 Jul 22 10.58am
Originally posted by Forest Hillbilly There's only two viable solutions to disputes. 1. Sainsbury's car park 2. A van with some boys When I was at school it was on the hill outside forbouys.
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cryrst

The garden of England 20 Jul 22 10.58am

Originally posted by Forest Hillbilly

There's only two viable solutions to disputes.

1. Sainsbury's car park

2. A van with some boys

When I was at school it was on the hill outside forbouys.

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Forest Hillbilly in a hidey-hole 20 Jul 22 11.03am
On a practical note, the fact they've offered a Credit Note is somewhat of an acceptance that you've done the correct thing and you are out of pocket. The fact it is a Credit Note and not cash, might be claused in the small print. I think a lot of holiday companies do that, because they have a difficult cash-flow practice. I'd be pushy and ask for (if not the whole balance) see what they can offer in a cash settlement. I've never found Citizens Advice to be helpful, but there may be other advice outlets on internet. I disengage, I turn the page.
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Forest Hillbilly

in a hidey-hole 20 Jul 22 11.03am

On a practical note, the fact they've offered a Credit Note is somewhat of an acceptance that you've done the correct thing and you are out of pocket.
The fact it is a Credit Note and not cash, might be claused in the small print. I think a lot of holiday companies do that, because they have a difficult cash-flow practice.

I'd be pushy and ask for (if not the whole balance) see what they can offer in a cash settlement. I've never found Citizens Advice to be helpful, but there may be other advice outlets on internet.

I disengage, I turn the page.

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The Dolphin 20 Jul 22 11.04am
They should refund the balance for sure. Talk to an expert but with everything covid that has gone on they really should be flexible.
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The Dolphin

20 Jul 22 11.04am

They should refund the balance for sure.
Talk to an expert but with everything covid that has gone on they really should be flexible.

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eaglesdare 20 Jul 22 11.04am
Is it really worth the hassle and stress? having no stress is priceless! But hate the way those companies can get away with things like that!
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eaglesdare

20 Jul 22 11.04am

Is it really worth the hassle and stress? having no stress is priceless!

But hate the way those companies can get away with things like that!

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kingdowieonthewall Sussex, ex-Cronx. 20 Jul 22 11.19am
Originally posted by eaglesdare Is it really worth the hassle and stress? having no stress is priceless! But hate the way those companies can get away with things like that! you are correct. if it was only £100 or so, we'd write it off, but 500-600 seems a lot, especially as we'd played ball regarding the change of accomodation. As FH mentioned, we'd most likelyy accept a meet half way cash settlement. wont drive ourselves nuts over it though. Kids,tired of being bothered by your pesky parents? Then leave home, get a job & pay your own bills, while you still know everything.
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kingdowieonthewall

Sussex, ex-Cronx. 20 Jul 22 11.19am

Originally posted by eaglesdare

Is it really worth the hassle and stress? having no stress is priceless!

But hate the way those companies can get away with things like that!

you are correct.

if it was only £100 or so, we'd write it off, but 500-600 seems a lot, especially as we'd played ball regarding the change of accomodation.
As FH mentioned, we'd most likelyy accept a meet half way cash settlement.
wont drive ourselves nuts over it though.

Kids,tired of being bothered by your pesky parents?
Then leave home, get a job & pay your own bills, while you still know everything.

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ASCPFC Pro-Cathedral/caravan park 20 Jul 22 11.28am
[Link] Been looking this up - there are options. [Link] Don't know if these are helpful. Red and Blue Army!
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ASCPFC

Pro-Cathedral/caravan park 20 Jul 22 11.28am

[Link]

Been looking this up - there are options.

[Link]

Don't know if these are helpful.

Red and Blue Army!

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Nicholas91 The Democratic Republic of Kent 20 Jul 22 11.29am
Originally posted by kingdowieonthewall you are correct. if it was only £100 or so, we'd write it off, but 500-600 seems a lot, especially as we'd played ball regarding the change of accomodation. As FH mentioned, we'd most likelyy accept a meet half way cash settlement. wont drive ourselves nuts over it though. From all angles would be exactly my approach. If a friend/family member etc could put it to good use that would be the best solution were I in that position. I'd wait until back for a scathing TripAdvisor, Google et al review however. Now Zaha's got a bit of green grass ahead of him here... and finds Ambrose... not a bad effort!!!!
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Nicholas91

The Democratic Republic of Kent 20 Jul 22 11.29am

Originally posted by kingdowieonthewall

you are correct.

From all angles would be exactly my approach.

If a friend/family member etc could put it to good use that would be the best solution were I in that position.

I'd wait until back for a scathing TripAdvisor, Google et al review however.

Now Zaha's got a bit of green grass ahead of him here... and finds Ambrose... not a bad effort!!!!

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kingdowieonthewall Sussex, ex-Cronx. 20 Jul 22 11.34am
thank you chaps, all pretty helpful. Kids,tired of being bothered by your pesky parents? Then leave home, get a job & pay your own bills, while you still know everything.
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kingdowieonthewall

Sussex, ex-Cronx. 20 Jul 22 11.34am

thank you chaps, all pretty helpful.

Kids,tired of being bothered by your pesky parents?
Then leave home, get a job & pay your own bills, while you still know everything.

Alert a moderator to this post