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Help with BT Sport

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Spiderman Flag Horsham 25 Aug 21 11.10am Send a Private Message to Spiderman Add Spiderman as a friend

Have had BT Soort for years. I have recently had the attached message appear on the screen. The VC086 does not seem to be mentioned on the help page. Has anyone else had this problem? Any idea how I may fix it? Many thanks
Would help if I posted the screenshot!

Edited by Spiderman (25 Aug 2021 12.30pm)

D62376BB-F487-48B6-A376-EF57B7B71D4E.png Attachment: D62376BB-F487-48B6-A376-EF57B7B71D4E.png (780.14Kb)

 
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Dubai Eagle Flag 25 Aug 21 12.20pm Send a Private Message to Dubai Eagle Add Dubai Eagle as a friend

Hi Spider -
I googled the error message & this came up -
Hope it helps.

Re: VC086 error watching BT Sport on MacBook
Hi that error normally means your browser is blocking the BT Sport cookies needed to view the stream.

On your computer, open Chrome
At the top right, click More (3 dots)
Click Settings, then Privacy and Security
Select Cookies and other site data
Select Allow all cookies
Let me know if this helps?

Thanks

 
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Spiderman Flag Horsham 25 Aug 21 12.31pm Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by Dubai Eagle

Hi Spider -
I googled the error message & this came up -
Hope it helps.

Re: VC086 error watching BT Sport on MacBook
Hi that error normally means your browser is blocking the BT Sport cookies needed to view the stream.

On your computer, open Chrome
At the top right, click More (3 dots)
Click Settings, then Privacy and Security
Select Cookies and other site data
Select Allow all cookies
Let me know if this helps?

Thanks

Am using iPad using Safari as a technophobe does this make a difference
Thanks

Edited by Spiderman (25 Aug 2021 12.33pm)

 
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Spiderman Flag Horsham 25 Aug 21 1.26pm Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by Dubai Eagle

Hi Spider -
I googled the error message & this came up -
Hope it helps.

Re: VC086 error watching BT Sport on MacBook
Hi that error normally means your browser is blocking the BT Sport cookies needed to view the stream.

On your computer, open Chrome
At the top right, click More (3 dots)
Click Settings, then Privacy and Security
Select Cookies and other site data
Select Allow all cookies
Let me know if this helps?

Thanks

Appears I have sorted it ( a miracle) thanks for your help

 
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croydon proud Flag Any european country i fancy! 25 Aug 21 2.08pm

Originally posted by Spiderman

Appears I have sorted it ( a miracle) thanks for your help

Good man yourself!

 
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