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Originally posted by Adrift
Its a fail for me. I pay for 4 tickets every year using the friends and family list. I usually pay for my son who is on the F&F list, that is still there but could not establish how to pay for him. So a bank transfer and he did it. Why is everything so complicated
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Originally posted by Spiderman
I usually pay for my son who is on the F&F list, that is still there but could not establish how to pay for him. So a bank transfer and he did it. Why is everything so complicated I tried to add to the F&F list but if I do that then only I can manage the account (whatever that means)
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Finally got through spoke to a real person, it couldn't have been easier.
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Originally posted by Adrift
Finally got through spoke to a real person, it couldn't have been easier. I went down to Club shop as I wasn’t getting the ‘family price’ through online ticket site.
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A warning to anyone who still takes the physical plastic season ticket. When you renew Don’t just assume you will receive it for next season , you need to contact the box office, they then send you a link for a simple form that must be returned by july 1st
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As a luddite , I will go to the box office and let them sort my ticket out .
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Originally posted by Fatherken
As a luddite , I will go to the box office and let them sort my ticket out . In terms of technology, our club is barely League Two.
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Originally posted by esox lucius
A warning to anyone who still takes the physical plastic season ticket. When you renew Don’t just assume you will receive it for next season , you need to contact the box office, they then send you a link for a simple form that must be returned by july 1st I'm easily frightened on the subject of season tickets. Are you saying that if I go and renew at the box office (as I will) I'll have to contact them again before 30th June to make sure I receive my plastic card?
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If you go to the box office and request a plastic season ticket, they’ll give you a form to complete there and then, just stating your details and reason why you want one. I have read that they will email their decision at a later date(if your reason is acceptable or not), but don’t know personally if this is true.
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Originally posted by eagle52
If you go to the box office and request a plastic season ticket, they’ll give you a form to complete there and then, just stating your details and reason why you want one. I have read that they will email their decision at a later date(if your reason is acceptable or not), but don’t know personally if this is true. I've returned the form, my reason being I don't have a smart phone
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