I will be waiting to see how this plays out before setting out a legal challenge against cpfc. They cannot simply take out money and not provide a product and offer a refund a year later. You have rights as a consumer and if they are broken then I will be instructing my solicitors to start proceedings. I will obviously send a detailed email to cpfc first giving them the chance to refund me (which they will) but I will be doing this on behalf of all the fans so I will not except my personal refund until I get assurances from the club.

I will update all on how this pans out.

PALACE TILL I DIE!!!

This is all well and good, but, what Act/Ordinance have CPFC broken? I am with you in spirit but no point starting a fight if you can't win.

Similar to airlines taking your money then offering
" free " changes of date, then ask for more money because demand is more.

I have not read the ST Terms and Conditions in detail but suspect there is something to the effect that the club have no legal requirement to provide anything.

Not sure if the Consumer Protection Act is in anyway applicable.

As a general rule there is no liability if an entity is following an instruction of Government

Responsibility Deficit Disorder is a medical condition. Symptoms include inability to be corrected when wrong, false sense of superiority, desire to share personal info no else cares about, general hubris. It's a medical issue rather than pure arrogance.

Hi Daz / Henry -
Just reading your comments & as many will know from my recent posts I share your pain - On the subject of a legal challenge, FWIW
1: As I see it on the season ticket page it says clearly that at this point in time no one can say how many games you will be able to see , this of course indicates that it is an unfolding situation to which the club has no overall control - the Government is the controlling party as it is the body issuing the guidelines (law)-
2: My guess is that some would say that Force Majuere comes into play here, but I would dispute that because to enforce Force Majuere the situation would generally have to be one that was not foreseeable (Covid 19 2nd wave) in my opinion would not fall under that heading - (Covid 19 1st wave would) 3: Where I see the best chance of a challenge is the decision to try to take 17 games of money when it was almost certain that 17 games could not be seen -I have said on a couple of recent posts that the sensible thing for the club to do would have been to take a reasonable amount off supporters held on their credit account and as games are attended the credit amount diminishes & would require topping up as the season unfolded.
4: Also for me personally I do not fall into the category where I have a doctors note to safeguard my seat, so I have decided to take a season off & will apply for a new seat/ season ticket next year - I honestly love palace & love going to SP but this year it wont happen for me.
Please keep us up to date with any findings or opinions that come to light in this matter - I have no wish to see my club in court or fighting an expensive legal challenge but I would like to see them take a more prudent supporter friendly stance on this matter.

Agreed. I probably would’ve paid a lump sum to save my seat for 21-22 but I wasn’t going to pay for 17 games to get the chance to see 5 or none at all. Utterly ridiculous and taking the piss by billionaires.

COYP

Yes i have received an e mail, stating any monies will be credited to 21/22 season if i am unable to attend games due to government policies, as for Daz, what a pompous idiot, going to instruct solicitors, really!, same sort of idiot who will be telling the club to spend £20 million on some player, Daz, go back to school

It’s the difference of 2 seasons of fish suppers for adults.

COYP