What a shocking waste of a GP's time. You will also be charged for a letter as this is not an NHS service

When they changed the system for disabled tickets 3 years ago I lost my points so had to buy a membership to get them back and I have done so now for the other two seasons.

This season there is no Silver option so I had to stump up £55 for Gold instead of the usual £25, another £30 they club have made us pay.

At least this way I may get to a home game or 2 this season, as going with my son is not possible due to his condition, as I am not an abuser of the disability system that I know some people abuse hence my membership payment every year on top of paying for my sons season ticket.

What can this strange device be?
When I touch it it gives forth a sound.

Eagles fit fans squad number 21, group 2

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Did you explain to them your condition, albeit you may not want to go into full details with box office staff.

They did not ask me for any proof of my sons condition, even though I had bought his IPP letter and explained the situation to them that he is not 'shielding', it's his condition that will be affected as change to routine is a major thing with severe autism and not guaranteeing his specific seat and some changes in routine with going to matches will cause him too much anxiety which I am not prepared to allow the club to put on him.

The ticket office worker even asked their manager how to put it in the system so I paid up, they were very helpful and understanding.

I hope I don't get a letter or email retracting this as I will go to war over it. Unfortunately I have had no contact back from Pam Groves, who to give her her due is very very helpful normally, but I assume this is because she is inundated with calls and emails from people in similar circumstances to myself.

I'd chase this up if I were you as there are plenty of contradictions because there were 2 others opting out for this season whilst I was there as they weren't shielding but still 'didn't feel comfortable due to their age and health' and they appeared to be given what they asked for.

Good luck

Edited by Deleagle (09 Sep 2020 2.38pm)

What can this strange device be?
When I touch it it gives forth a sound.

Eagles fit fans squad number 21, group 2

- =

Can anyone help? Trying to renew my wife's and my season ticket. I log in follow the link and only my ticket for renewal is visible. My wife is recorded as family and doesn't have her own account.

Thanks I've tried that route and no joy. In all the other years I just log on tick my ticket and the wife's pay and job done. This club always seems to complicate things. been on the phone for over an hour to the box office. Tempted to give up and save the money

Some movement from the club - a good sign. Will they make any further concessions? I suspect they hope that allowing all us over 65s to secure our seat for 21/22 simply by reason of our age will get us oldies onside. It's a start.

Unprecedented demand for STs might mean "we've never had so poor a take up since we got back into the PL".