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car main dealers service bookings

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nickyf 09 May 16 6.22pm Send a Private Message to nickyf Add nickyf as a friend

Toyota just rang and left a message stating they had booked us for a 3 year service for tomorrow.
and said ring us back if you cant make it?
we have never had a service with Toyota or rang them.
me and wife are totally baffled as we use our local garage for service and have told Toyota before we will use our own garage.

are main dealers automatically booking in peoples vehicles for services without consulting car owners?

 

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Hoof Hearted 10 May 16 11.24am

Don't bother ringing them to explain... let them call you to find out where you are.

I use a local mechanic for my servicing. He uses genuine parts and replaces the brake pads when they've actually worn out, rather than at a set mileage with loads of the pads left. I've saved hundreds of pounds using him and he does the work on my driveway, and he drives it to the MOT centre too.

Mostly Car dealers use apprentice mechanics for servicing, yet charge you top dollar for the privilege.

I would only use the main dealer for warranty work or recalls to fix problems.

 

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Stuk Flag Top half 10 May 16 12.31pm Send a Private Message to Stuk Add Stuk as a friend

I enjoy getting the letter from the insurers telling me they'll renew me automatically. Sounds similar.

The only time I don't mind is when I know that the card details they have are of an expired one.

 


Optimistic as ever

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paperhat Flag croydon 10 May 16 12.38pm Send a Private Message to paperhat Add paperhat as a friend

Originally posted by Hoof Hearted

Don't bother ringing them to explain... let them call you to find out where you are.

I use a local mechanic for my servicing. He uses genuine parts and replaces the brake pads when they've actually worn out, rather than at a set mileage with loads of the pads left. I've saved hundreds of pounds using him and he does the work on my driveway, and he drives it to the MOT centre too.

Mostly Car dealers use apprentice mechanics for servicing, yet charge you top dollar for the privilege.

I would only use the main dealer for warranty work or recalls to fix problems.

really, how do you know this?

 


Clinton is Clinton. I have known him for a long time, I know his mother... Simon Jordan


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Hoof Hearted 10 May 16 12.40pm

Originally posted by paperhat

really, how do you know this?

Because the guy over the road's son works at Vauxhall as an apprentice mechanic - and he told me.

 

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eagle52 Flag Shirley,Croydon 10 May 16 1.03pm Send a Private Message to eagle52 Add eagle52 as a friend

That's a comfort to know about Vauxhalls sevicing policy, seeing as I had mine done yesterday. At least they washed it properly,no doubt had the workshop foreman on that task.

 

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Hoof Hearted 11 May 16 11.16am

There's only one thing the car industry gets right... even though it's not PC

Employing sexy babes to deliver car parts to garages.

They know the garage mechanics will opt for the spares company with the horniest delivery bird totally ignoring price and delivery times.

 

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Crystal_Clear Flag Belfast 11 May 16 1.33pm Send a Private Message to Crystal_Clear Add Crystal_Clear as a friend

Try owning an Alfa, about the only people who seem to know what is wrong are the dealers.

Had an engineer management light come on, looked it up on the Alfa forums. Told me it was a slack timing chain. Took it into an independent garage, they told me the car wasn't old enough to need a new timing chain. Funnily enough, after all, I was told it was a slack timing chain.

Thank god, it was under a warranty.

 

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Pussay Patrol Flag 11 May 16 10.08pm

This reminds me of the Nissan Main Dealer joke - one of my favs

 


Paua oouaarancì Irà chiyeah Ishé galé ma ba oo ah

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paperhat Flag croydon 12 May 16 12.40pm Send a Private Message to paperhat Add paperhat as a friend

Originally posted by Hoof Hearted

Because the guy over the road's son works at Vauxhall as an apprentice mechanic - and he told me.

No wonder he's a vauxhall tech then!, having worked in the motor trade for 25years+ I can assure you that the apprentices arent allowed near anything like servicing on their own without a qualified tech checking their work as they go.

 


Clinton is Clinton. I have known him for a long time, I know his mother... Simon Jordan


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Hoof Hearted 13 May 16 10.15am

Originally posted by paperhat

No wonder he's a vauxhall tech then!, having worked in the motor trade for 25years+ I can assure you that the apprentices arent allowed near anything like servicing on their own without a qualified tech checking their work as they go.

Yeah?

And VW told us their Diesel emissions were within acceptable limits as "proven" by government approved testing... but they were rigged.

My experience of the motor trade is that if you assume everyone is lying to you then you might just get away with only being ripped off slightly.

Over pricing new cars and giving ridiculously low trade in values - an industry that has a long way to go to be trusted although I accept that there may be some individuals that are good guys (my local mechanic is a diamond geezer) and hopefully yourself.

 

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dannyboy1978 Flag 14 May 16 8.50am Send a Private Message to dannyboy1978 Add dannyboy1978 as a friend

Originally posted by Hoof Hearted

Yeah?

And VW told us their Diesel emissions were within acceptable limits as "proven" by government approved testing... but they were rigged.

My experience of the motor trade is that if you assume everyone is lying to you then you might just get away with only being ripped off slightly.

Over pricing new cars and giving ridiculously low trade in values - an industry that has a long way to go to be trusted although I accept that there may be some individuals that are good guys (my local mechanic is a diamond geezer) and hopefully yourself.

Rediculously low px prices you say! Working in the car trade, time and time again people change their cars for a reason! Not because they put a fresh mot and service ready to px but because they know something is expensively wrong. Let me tell you the public don't help them selves when it comes to trust.

As for px prices the Internet has given people the ability to know the price of a PX before they even arrive at the dealer. Dealers are interested in making a profit on the car they are selling and happy to give you what they expect to get back in an auction no more no less. That is the market price.


 

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